THE EFFECT OF ACHIEVEMENT, EDUCATION AND TRAINING AND EXPERIENCE ON EMPLOYEE CAREER DEVELOPMENT IN J&T EXPRESS KEDIRI GOODS DELIVERY SERVICES

Abstract

Employee career development is a crucial element in building competent and competitive human resources, especially in the logistics and delivery service sector such as J&T Express Kediri. This study aims to examine the influence of performance, education and training, and work experience on employee career development. A quantitative approach was employed, with a population of 668 employees and a sample of 87 respondents selected using non-probability sampling, specifically convenience sampling. Data collection techniques included questionnaires, observation, and documentation, while data analysis involved instrument validity and reliability testing, classical assumption tests, multiple linear regression, and coefficient of determination (R²). The findings indicate that: (1) performance has a significant effect on career development (t = 2.918), (2) education and training show no significant effect (t = 0.583), (3) experience has a significant effect (t = 2.687), and (4) simultaneously, the three variables have a significant effect on employee career development (F = 53.841, R² = 0.659). The implications of these findings suggest that 65.9% of career development variation can be explained by the independent variables. Sustainable strategies are proposed by strengthening an integrated performance appraisal system linked to career pathways, refining training programs to better match job requirements, and managing work experience through job rotation, mentoring, and involvement in cross-functional projects to foster long-term organizational learning. These findings contribute to managerial practices by guiding HR policies toward more targeted employee development and open future research on adaptive training models and longitudinal studies on experience-based learning outcomes.