ENHANCING PUBLIC SECTOR PERFORMANCE THROUGH ORGANIZATIONAL CULTURE, WORK ENVIRONMENT, AND MOTIVATION: A CASE STUDY WITH PESTLE IMPLICATIONS

Abstract

Serious attention to employee performance, especially through motivation, organizational culture, and work environment, is key to realizing effective, efficient, clean, professional, and productive governance. This study aims to: (1) analyze the influence of organizational culture and work environment simultaneously on employee performance through motivation at the Tulungagung Regency Culture and Tourism Office; (2) partially analyzing the influence of organizational culture and the work environment on employee performance; and (3) identify the dominant variables that most affect employee performance. The method used is quantitative with data processing through validity, reliability, and classical assumption tests (normality, linearity, multicollinearity, and heteroscedasticity). The results of the regression analysis showed that the organizational culture (B = 0.304; Beta = 0.371; Sig = 0.065) and work environment (B = 0.297; Beta = 0.193; Sig = 0.054) have a significant effect on employee performance. An R² value of 0.188 indicates that 18.8% of the variation in performance can be explained by both independent variables. The F-count value (5.916) > the F-table (2.780) with a significance of 0.003 reinforces that this model is simultaneously significant. The study finds that organizational culture and the work environment significantly influence employee performance, supported by education, training, and motivation as key enablers. Leadership plays a crucial role in facilitating evaluation, participation, and constructive feedback to enhance productivity and professional development. Effective communication, ethical practices, and strong governance structures further support performance improvement. The alignment of policy, regulation, and competence-building efforts ensures that employees can work harmoniously toward achieving institutional goals, making these factors central to sustainable public sector performance. Sustainability strategies are recommended through strengthening work culture and improving a systematic and sustainable work environment.