Human Resource Performance Assistance Through Training, Motivation and Occupational Health and Safety Socialization in the Banking Sector in Tulungagung
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Published:
Jul 31, 2025
Keywords:
job training,
motivation,
occupational health,
performance
Main Article Content
Abstract
This study aims to evaluate the influence of job training, motivation, and the implementation of occupational health and safety (OHS) on the performance of employees at Bank Jatim Tbk., Tulungagung Branch. The activities were carried out through integrated training including interactive workshops, group discussions, and OHS implementation simulations, using a participatory approach to ensure active participant involvement. The participation of ten employees from various divisions demonstrated a high level of enthusiasm and understanding of the material, which resulted in increased awareness of the importance of occupational safety and a change in attitude towards more disciplined OHS implementation. The evaluation results showed that the three variables explained 25.5% of the variation in employee performance, with motivation and a safe work environment playing significant roles, while training still requires improvement in terms of material relevance and methods. Challenges faced included time constraints and participants' initial understanding, which were addressed through flexible delivery methods, relevant case studies, and extended discussion sessions. Participant feedback indicated a 92% satisfaction rate, along with recommendations for periodic training with broader coverage including stress management and psychological safety. These findings provide practical implications for banking management to prioritize motivation and OHS as performance levers, while also improving training program design to be more targeted to increase employee productivity and well-being.
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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
Adha, RN, Qomariah, N., & Hafidzi, AH (2019). The Influence of Work Motivation, Work Environment, and Work Culture on the Performance of Social Service Employees in Jember Regency. IPTEKS Research Journal, 4(1), 47. https://doi.org/10.32528/ipteks.v4i1.2109
Alfatiyah, R. (2017). Analysis of Occupational Safety and Health Risk Management Using the HIRARC Method for Casting Section Workers. Journal of Machine Technology (SINTEK Journal), 11(2), 88–101.
Alfian, AR, Zahrah, R., Sari, PN, & Azkha, N. (2021). Analysis of Work Stress Management among Teachers at State Special Needs School (SLB) 1 Padang in 2020. Indonesian Public Health Media, 20(4), 275–282. https://doi.org/10.14710/mkmi.20.4.275-282
Amalia, J. (2020). The Influence of Perceived Training Benefits and Perceived Organizational Support on Organizational Commitment. Training Review, 4(2), 131–142.
Ameur, Y., Bouzefrane, S., & Thinh, L.V. (2023). Handling security issues by using homomorphic encryption in multi-cloud environments. Procedia Computer Science, 220(2019), 390–397. https://doi.org/10.1016/j.procs.2023.03.050
Angga Rizka Lidiawan, Sudjiono, Alma Hariyati, & Risma Gesang Ayu Cahyani. (2024). Optimization of Processed Fish Management in Prigi Tourism Area Through Packaging Strategies and Product Diversification. GANDRUNG: Journal of Community Service, 5(1), 1487–1493. https://doi.org/10.36526/gandrung.v5i1.3458
Duran, L.M., & Partini, J. (2016). Human factors and their impact on plant safety. Process Safety Spotlights 2016 - Topical Conference at the 2016 AIChE Spring Meeting and 12th Global Congress on Process Safety, 52–65. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84983292994&partnerID=40&md5=5d862dff480e6348aede749758c4887c
Ferdy victorius, T., Syahrudin, & Herlambang, Y. (2021). OCCUPATIONAL SAFETY AND HEALTH STUDY AT WASHING PLANT IN BAUXITE MINING ACTIVITIES OF PT. CITA MINERAL INVESTINDO Tbk, SANDAI DISTRICT, KETAPANG REGENCY, WEST KALIMANTAN PROVINCE. The Indonesian Journal of Occupational Safety and Health, 1–6.
Hamid, MN, Alexandri, MB, & Purnomo, M. (2024). The Effect of Job Training on Employee Performance with Employee Competence as a Mediating Variable in the Production Department of a Mining Company in Indonesia Muhammad. J-MAS (Journal of Management and Science), 9(2), 1222–1234. https://doi.org/10.33087/jmas.v9i2.1920
Hasibuan. (2003). Human Resource Management. PT Bumi Aksara.
Komedi, K., & Ferianto, J. (2023). Concept and Application of Public Sector Human Resource Development in Indonesia (Institutional Existence of BPSDM). Musamus Journal of Public Administration, 6(1), 479–487. https://doi.org/10.35724/mjpa.v6i1.5317
Laely, N., & Lidiawan, AR (2024). TRANSFORMING SMALL BUSINESSES FOR A SUSTAINABLE FUTURE: THE ROLE OF INNOVATION POLICY, FINTECH, AND BANKING. YMER Digital, 23(08), 845–868.
Laely, N., Lidiawan, AR, & Lidiawaty, BR (2024). REGULATION AND TECHNOLOGY INNOVATION IN SUPPORT OF COMPREHENSIVE CUSTOMER EXPERIENCE IN THE BANKING INDUSTRY. JOURNAL OF LAW AND SUSTAINABLE DEVELOPMENT, 1–30.
Laely, N., Lidiawan, AR, & Putro, DR (2023). Policy Strategy for Transaction Speed, Data Security and Regulation in the Banking Industry: A Case Study on Bank Jatim Residency Kediri and the Impact of its Contribution to Bank Performance. International Journal of Social Science and Human Research, 06(12), 8000–8013. https://doi.org/10.47191/ijsshr/v6-i12-102
Lestari, NEP (2018). The Influence of Training, Work Discipline & Leadership Style on Employee Work Productivity at PT Federal Nittan Industries. Widya Cipta, 2(2), 263–270.
Lidiawan, AR, Laely, N., Djunaedi, & Dewanti4, SR (2024). Bank Transformation in Indonesia: Strengthening Service Quality, Minimizing Regulation Through Trust Towards Superior Customer Value. Kurdish Studies, 4883, 3984–4001.
Liu, S., Zhang, L., Zhang, W., & Shen, W. (2021). Game theory based multi-task scheduling of decentralized 3D printing services in cloud manufacturing. Neurocomputing, 446, 74–85. https://doi.org/10.1016/j.neucom.2021.03.029
Londhe, B. R. (2014). Marketing Mix for Next Generation Marketing. Procedia Economics and Finance, 11(1964), 335–340. https://doi.org/10.1016/S2212-5671(14)00201-9
Lubis, IT, & Shara, Y. (2021). Analysis of the Influence of Human Resource Competence, Transparency, and Utilization of Information Technology on the Preparation of Regional Revenue and Expenditure Budgets in Medan City. Simantek Scientific Journal, 5(3), 144–153.
Monfort, A., López-Vázquez, B., & Sebastián-Morillas, A. (2025). Building Trust in Sustainable Brands: Revisiting Perceived Value, Satisfaction, Customer Service, and Brand Image. Sustainable Technology and Entrepreneurship, 4(October 2024), 100105. https://doi.org/10.1016/j.stae.2025.100105
Muanah, M., Huda, AA, & Suwati, S. (2021). Ergonomic Analysis of the Physical Environment of Tofu Production Space on the Level of Worker Safety and Comfort in Abian Tubuh Village, Mataram City. Journal of Tropical Agricultural Engineering and Biosystems, 9(2), 194–201. https://doi.org/10.21776/ub.jkptb.2021.009.02.10
Novari, E. (2020). Review of Human Resource Management that Influences Performance: A Research Agenda. Papatung Journal, 3(1), 159–176.
Nurdiansyah, D., Parwoto, P., & Badawi Saluy, A. (2021). The Influence of Leadership, Motivation and Work Stress on Turnover Intention of PT. BCA Finance Karawang Branch. European Journal of Business and Management Research, 6(4), 322–326. https://doi.org/10.24018/ejbmr.2021.6.4.1008
Partono, P., Wardhani, HN, Setyowati, NI, Tsalitsa, A., & Putri, SN (2021). Strategies for Improving 4C Competencies (Critical Thinking, Creativity, Communication, & Collaborative). Journal of Educational Science Research, 14(1), 41–52. https://doi.org/10.21831/jpipfip.v14i1.35810
Puspitawati, D., Laely, N., Sustiyatik, E., & Marwanto, IH (2022). The Effect of Training and Development and Job Performance on Career Advancement at PT. Bank Rakyat Indonesia Unit Pasar Baru Pare. JIMEK: Scientific Journal of Economics Students, 5(2), 231–248. https://doi.org/10.30737/jimek.v5i2.4049
Sedarmayanti. (2017). Human Resource Planning and Development to Improve Competence, Performance, and Work Productivity. In Bandung, Refika Aditama. (Vol. 3, Issue 3).
Theodora, O. (2015). The Influence of Work Motivation on Employee Performance at PT. Sejahtera Motor Gemilang. Agora, 3(2), 187–195.
Yoevita, NR, & Widjajanti, K. (2022). Analysis of the Influence of Time Management, Human Resource Management, and Job Stress on Job Satisfaction in College Students. Solusi, 20(1), 83. https://doi.org/10.26623/slsi.v20i1.4925
Zulkarnaen, W., & Herlina, R. (2018). The Effect of Direct Compensation and Indirect Compensation on the Performance of Operational Staff Employees at PT Pranata Jaya Abadi Banjaran. Scientific Journal of Management, Economics, & Accounting (MEA), 2(2), 90–114. https://doi.org/10.31955/jimea.vol2.iss2.pp90-114
Article Sidebar
motivation,
occupational health,
performance
Main Article Content
Abstract
This study aims to evaluate the influence of job training, motivation, and the implementation of occupational health and safety (OHS) on the performance of employees at Bank Jatim Tbk., Tulungagung Branch. The activities were carried out through integrated training including interactive workshops, group discussions, and OHS implementation simulations, using a participatory approach to ensure active participant involvement. The participation of ten employees from various divisions demonstrated a high level of enthusiasm and understanding of the material, which resulted in increased awareness of the importance of occupational safety and a change in attitude towards more disciplined OHS implementation. The evaluation results showed that the three variables explained 25.5% of the variation in employee performance, with motivation and a safe work environment playing significant roles, while training still requires improvement in terms of material relevance and methods. Challenges faced included time constraints and participants' initial understanding, which were addressed through flexible delivery methods, relevant case studies, and extended discussion sessions. Participant feedback indicated a 92% satisfaction rate, along with recommendations for periodic training with broader coverage including stress management and psychological safety. These findings provide practical implications for banking management to prioritize motivation and OHS as performance levers, while also improving training program design to be more targeted to increase employee productivity and well-being.
Article Details
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
References
Adha, RN, Qomariah, N., & Hafidzi, AH (2019). The Influence of Work Motivation, Work Environment, and Work Culture on the Performance of Social Service Employees in Jember Regency. IPTEKS Research Journal, 4(1), 47. https://doi.org/10.32528/ipteks.v4i1.2109
Alfatiyah, R. (2017). Analysis of Occupational Safety and Health Risk Management Using the HIRARC Method for Casting Section Workers. Journal of Machine Technology (SINTEK Journal), 11(2), 88–101.
Alfian, AR, Zahrah, R., Sari, PN, & Azkha, N. (2021). Analysis of Work Stress Management among Teachers at State Special Needs School (SLB) 1 Padang in 2020. Indonesian Public Health Media, 20(4), 275–282. https://doi.org/10.14710/mkmi.20.4.275-282
Amalia, J. (2020). The Influence of Perceived Training Benefits and Perceived Organizational Support on Organizational Commitment. Training Review, 4(2), 131–142.
Ameur, Y., Bouzefrane, S., & Thinh, L.V. (2023). Handling security issues by using homomorphic encryption in multi-cloud environments. Procedia Computer Science, 220(2019), 390–397. https://doi.org/10.1016/j.procs.2023.03.050
Angga Rizka Lidiawan, Sudjiono, Alma Hariyati, & Risma Gesang Ayu Cahyani. (2024). Optimization of Processed Fish Management in Prigi Tourism Area Through Packaging Strategies and Product Diversification. GANDRUNG: Journal of Community Service, 5(1), 1487–1493. https://doi.org/10.36526/gandrung.v5i1.3458
Duran, L.M., & Partini, J. (2016). Human factors and their impact on plant safety. Process Safety Spotlights 2016 - Topical Conference at the 2016 AIChE Spring Meeting and 12th Global Congress on Process Safety, 52–65. https://www.scopus.com/inward/record.uri?eid=2-s2.0-84983292994&partnerID=40&md5=5d862dff480e6348aede749758c4887c
Ferdy victorius, T., Syahrudin, & Herlambang, Y. (2021). OCCUPATIONAL SAFETY AND HEALTH STUDY AT WASHING PLANT IN BAUXITE MINING ACTIVITIES OF PT. CITA MINERAL INVESTINDO Tbk, SANDAI DISTRICT, KETAPANG REGENCY, WEST KALIMANTAN PROVINCE. The Indonesian Journal of Occupational Safety and Health, 1–6.
Hamid, MN, Alexandri, MB, & Purnomo, M. (2024). The Effect of Job Training on Employee Performance with Employee Competence as a Mediating Variable in the Production Department of a Mining Company in Indonesia Muhammad. J-MAS (Journal of Management and Science), 9(2), 1222–1234. https://doi.org/10.33087/jmas.v9i2.1920
Hasibuan. (2003). Human Resource Management. PT Bumi Aksara.
Komedi, K., & Ferianto, J. (2023). Concept and Application of Public Sector Human Resource Development in Indonesia (Institutional Existence of BPSDM). Musamus Journal of Public Administration, 6(1), 479–487. https://doi.org/10.35724/mjpa.v6i1.5317
Laely, N., & Lidiawan, AR (2024). TRANSFORMING SMALL BUSINESSES FOR A SUSTAINABLE FUTURE: THE ROLE OF INNOVATION POLICY, FINTECH, AND BANKING. YMER Digital, 23(08), 845–868.
Laely, N., Lidiawan, AR, & Lidiawaty, BR (2024). REGULATION AND TECHNOLOGY INNOVATION IN SUPPORT OF COMPREHENSIVE CUSTOMER EXPERIENCE IN THE BANKING INDUSTRY. JOURNAL OF LAW AND SUSTAINABLE DEVELOPMENT, 1–30.
Laely, N., Lidiawan, AR, & Putro, DR (2023). Policy Strategy for Transaction Speed, Data Security and Regulation in the Banking Industry: A Case Study on Bank Jatim Residency Kediri and the Impact of its Contribution to Bank Performance. International Journal of Social Science and Human Research, 06(12), 8000–8013. https://doi.org/10.47191/ijsshr/v6-i12-102
Lestari, NEP (2018). The Influence of Training, Work Discipline & Leadership Style on Employee Work Productivity at PT Federal Nittan Industries. Widya Cipta, 2(2), 263–270.
Lidiawan, AR, Laely, N., Djunaedi, & Dewanti4, SR (2024). Bank Transformation in Indonesia: Strengthening Service Quality, Minimizing Regulation Through Trust Towards Superior Customer Value. Kurdish Studies, 4883, 3984–4001.
Liu, S., Zhang, L., Zhang, W., & Shen, W. (2021). Game theory based multi-task scheduling of decentralized 3D printing services in cloud manufacturing. Neurocomputing, 446, 74–85. https://doi.org/10.1016/j.neucom.2021.03.029
Londhe, B. R. (2014). Marketing Mix for Next Generation Marketing. Procedia Economics and Finance, 11(1964), 335–340. https://doi.org/10.1016/S2212-5671(14)00201-9
Lubis, IT, & Shara, Y. (2021). Analysis of the Influence of Human Resource Competence, Transparency, and Utilization of Information Technology on the Preparation of Regional Revenue and Expenditure Budgets in Medan City. Simantek Scientific Journal, 5(3), 144–153.
Monfort, A., López-Vázquez, B., & Sebastián-Morillas, A. (2025). Building Trust in Sustainable Brands: Revisiting Perceived Value, Satisfaction, Customer Service, and Brand Image. Sustainable Technology and Entrepreneurship, 4(October 2024), 100105. https://doi.org/10.1016/j.stae.2025.100105
Muanah, M., Huda, AA, & Suwati, S. (2021). Ergonomic Analysis of the Physical Environment of Tofu Production Space on the Level of Worker Safety and Comfort in Abian Tubuh Village, Mataram City. Journal of Tropical Agricultural Engineering and Biosystems, 9(2), 194–201. https://doi.org/10.21776/ub.jkptb.2021.009.02.10
Novari, E. (2020). Review of Human Resource Management that Influences Performance: A Research Agenda. Papatung Journal, 3(1), 159–176.
Nurdiansyah, D., Parwoto, P., & Badawi Saluy, A. (2021). The Influence of Leadership, Motivation and Work Stress on Turnover Intention of PT. BCA Finance Karawang Branch. European Journal of Business and Management Research, 6(4), 322–326. https://doi.org/10.24018/ejbmr.2021.6.4.1008
Partono, P., Wardhani, HN, Setyowati, NI, Tsalitsa, A., & Putri, SN (2021). Strategies for Improving 4C Competencies (Critical Thinking, Creativity, Communication, & Collaborative). Journal of Educational Science Research, 14(1), 41–52. https://doi.org/10.21831/jpipfip.v14i1.35810
Puspitawati, D., Laely, N., Sustiyatik, E., & Marwanto, IH (2022). The Effect of Training and Development and Job Performance on Career Advancement at PT. Bank Rakyat Indonesia Unit Pasar Baru Pare. JIMEK: Scientific Journal of Economics Students, 5(2), 231–248. https://doi.org/10.30737/jimek.v5i2.4049
Sedarmayanti. (2017). Human Resource Planning and Development to Improve Competence, Performance, and Work Productivity. In Bandung, Refika Aditama. (Vol. 3, Issue 3).
Theodora, O. (2015). The Influence of Work Motivation on Employee Performance at PT. Sejahtera Motor Gemilang. Agora, 3(2), 187–195.
Yoevita, NR, & Widjajanti, K. (2022). Analysis of the Influence of Time Management, Human Resource Management, and Job Stress on Job Satisfaction in College Students. Solusi, 20(1), 83. https://doi.org/10.26623/slsi.v20i1.4925
Zulkarnaen, W., & Herlina, R. (2018). The Effect of Direct Compensation and Indirect Compensation on the Performance of Operational Staff Employees at PT Pranata Jaya Abadi Banjaran. Scientific Journal of Management, Economics, & Accounting (MEA), 2(2), 90–114. https://doi.org/10.31955/jimea.vol2.iss2.pp90-114