Employee Career Development at J&T Express Kediri Goods Delivery Services

Abstract

This study aims to explore the comprehensive implementation of a career development training program specifically designed to enhance employee awareness of organizational culture and work environment at J&T Express Kediri. The training program was structured to include a variety of interactive sessions, group workshops, performance evaluations based on the SMKI framework, and engaging case study discussions. These components were strategically integrated to ensure both practical application and theoretical learning. The program’s primary goal was to foster an understanding of the significant impact that organizational culture and a supportive work environment have on overall employee performance and career progression. Results from the pre- and post-training surveys demonstrated a notable improvement in employee comprehension of the essential link between a collaborative work culture and job performance. Specifically, the average understanding score increased from 68% to 89%, illustrating the program’s success in enhancing employees' perspectives on these crucial factors. Despite initial skepticism and resistance from some participants who felt that the training content was not directly related to their technical job tasks, the program effectively bridged the gap by providing empirical data and real-life case studies that showcased the tangible benefits of fostering a positive organizational culture. Further feedback collected from participants revealed that 91% of the employees gained valuable insights from the training, and 87% expressed their readiness to apply the knowledge and practices acquired in their daily work routines. These findings underscore the effectiveness of the program in making a meaningful impact on employees' professional growth. Based on these outcomes, the study recommends that similar training sessions be conducted periodically, with a particular emphasis on developing advanced coaching and mentoring skills to further support internal career development, boost employee morale, and contribute to overall organizational success.